Refund Policy & Terms Of Service

RETURN POLICY

Last updated July 21, 2021



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at prairiestorm@live.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Prairie Storm Paintball
Attn: Returns
RMA #
SK-1, Moose Jaw, SK S6H 7K7
Moose Jaw, Saskatchewan S6H 7K7
Canada

Return shipping charges will be paid or reimbursed by us.

REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least forty five (45) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● A 10% restocking fee will be charged for all returns.
● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
(306) 807-7700
prairiestorm@live.com
This return policy was created using Termly’s Return and Refund Policy Generator.